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About Kinu – Taste the Purity of Nature

In a world filled with artificial flavors and watered-down promises, Kinu was born with one clear mission: to bring back the taste of nature—raw, refreshing, and real.

🌿 Our story starts in 2020, deep in the heart of Gujarat, where the sun is generous and the fruits are sweeter. Backed by the powerhouse Vishvprabha Foods Pvt. Ltd., a proud subsidiary of Vishvprabha Ventures Ltd., we set out to do something different in the juice world. Not just another beverage brand, but a movement toward purity, authenticity, and health.

Shipping Policy

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At Kinu – A Brand of Vishvprabha Foods Pvt. Ltd., we are committed to delivering your favorite natural juices quickly, safely, and efficiently. This Shipping Policy outlines all the important details regarding delivery timelines, charges, and service coverage.


 

🚚 Delivery Coverage

We currently deliver across India, including major cities, towns, and selected pin codes in rural areas. We are also expanding our international shipping capabilities—stay tuned for updates!


 

⏱️ Order Processing Time

  • All orders are processed within 1–2 business days (excluding Sundays and public holidays).

  • Orders placed after 2 PM will be processed on the next working day.

  • Once shipped, you will receive a shipping confirmation email or SMS with tracking details.


 

📦 Estimated Delivery Time

  • Metro Cities: 2–4 business days

  • Tier 2 & 3 Cities: 4–6 business days

  • Remote/Rural Areas: 6–8 business days

Please note: Delivery times may vary due to factors beyond our control (e.g., natural disasters, strikes, festive rush, courier delays).


 

💸 Shipping Charges

We offer free shipping on orders above ₹499.
For orders below ₹499, a standard shipping fee of ₹50 applies.

Note: Shipping charges (if any) will be clearly mentioned during checkout before you make the payment.


 

📍 Tracking Your Order

Once your order is dispatched, you will receive an SMS or email with a tracking number and courier partner details. You can track your order status anytime using the link provided.


 

📦 Packaging & Handling

  • We use food-grade, eco-friendly, and tamper-proof packaging to ensure product safety and hygiene.

  • Fragile or glass bottles (if any) are bubble-wrapped or secured in specialized cartons for safe transit.


 

🚫 Delivery Restrictions

  • We do not deliver to P.O. Boxes, APO/FPO addresses.

  • Delivery may be restricted in containment zones or areas with courier access issues.


 

Shipping Delays or Issues

If you experience any of the following:

  • Non-receipt of order beyond expected delivery time

  • Damaged or tampered package

  • Incorrect tracking updates

Please contact us immediately at contact@vishvprabhafoods.com or call us at +918424801777. We’ll resolve the issue promptly.


 

📞 Need Assistance?

Our customer service team is available to assist you with any shipping-related queries.

Customer Support:
📧 Email: contact@vishvprabhafoods.com
📞 Phone: +918424801777
🕐 Working Hours: Mon–Sat, 9:00 AM – 6:00 PM

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