About Kinu – Taste the Purity of Nature
In a world filled with artificial flavors and watered-down promises, Kinu was born with one clear mission: to bring back the taste of nature—raw, refreshing, and real.
🌿 Our story starts in 2020, deep in the heart of Gujarat, where the sun is generous and the fruits are sweeter. Backed by the powerhouse Vishvprabha Foods Pvt. Ltd., a proud subsidiary of Vishvprabha Ventures Ltd., we set out to do something different in the juice world. Not just another beverage brand, but a movement toward purity, authenticity, and health.
Shipping Policy
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At Kinu – A Brand of Vishvprabha Foods Pvt. Ltd., we are committed to delivering your favorite natural juices quickly, safely, and efficiently. This Shipping Policy outlines all the important details regarding delivery timelines, charges, and service coverage.
🚚 Delivery Coverage
We currently deliver across India, including major cities, towns, and selected pin codes in rural areas. We are also expanding our international shipping capabilities—stay tuned for updates!
⏱️ Order Processing Time
All orders are processed within 1–2 business days (excluding Sundays and public holidays).
Orders placed after 2 PM will be processed on the next working day.
Once shipped, you will receive a shipping confirmation email or SMS with tracking details.
📦 Estimated Delivery Time
Metro Cities: 2–4 business days
Tier 2 & 3 Cities: 4–6 business days
Remote/Rural Areas: 6–8 business days
Please note: Delivery times may vary due to factors beyond our control (e.g., natural disasters, strikes, festive rush, courier delays).
💸 Shipping Charges
We offer free shipping on orders above ₹499.
For orders below ₹499, a standard shipping fee of ₹50 applies.
Note: Shipping charges (if any) will be clearly mentioned during checkout before you make the payment.
📍 Tracking Your Order
Once your order is dispatched, you will receive an SMS or email with a tracking number and courier partner details. You can track your order status anytime using the link provided.
📦 Packaging & Handling
We use food-grade, eco-friendly, and tamper-proof packaging to ensure product safety and hygiene.
Fragile or glass bottles (if any) are bubble-wrapped or secured in specialized cartons for safe transit.
🚫 Delivery Restrictions
We do not deliver to P.O. Boxes, APO/FPO addresses.
Delivery may be restricted in containment zones or areas with courier access issues.
❗ Shipping Delays or Issues
If you experience any of the following:
Non-receipt of order beyond expected delivery time
Damaged or tampered package
Incorrect tracking updates
Please contact us immediately at contact@vishvprabhafoods.com or call us at +918424801777. We’ll resolve the issue promptly.
📞 Need Assistance?
Our customer service team is available to assist you with any shipping-related queries.
Customer Support:
📧 Email: contact@vishvprabhafoods.com
📞 Phone: +918424801777
🕐 Working Hours: Mon–Sat, 9:00 AM – 6:00 PM
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