Privacy Policy

Effective Date: [Insert Date]

Vishvprabha Foods Pvt. Ltd. (“Company”, “we”, “our”, or “us”), operating the brand Kinu, is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data in compliance with the Indian Information Technology Act, 2000, and relevant e-commerce guidelines.

By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of personal and non-personal information:

a) Personal Information

• Full Name

• Email Address

• Phone Number

• Shipping/Billing Address

• Payment Information (processed through secure gateways)

• Age and gender (optional for marketing personalization)

b) Non-Personal Information

• IP address

• Browser type and device information

• Pages visited and interaction data (cookies)

• Referring URLs and access times

2. How We Use Your Information

Your data is collected to provide, personalize, and improve your experience. We use it for:

• Processing and fulfilling your orders

• Providing customer support and order updates

• Sending promotional emails and offers (only with your consent)

• Improving website functionality and user experience

• Preventing fraud and ensuring data security

• Complying with legal and regulatory obligations

3. Cookies and Tracking Technologies

We use cookies and similar tracking tools to enhance user experience. Cookies help us understand browsing behavior, remember preferences, and offer personalized content.

You may disable cookies through your browser settings; however, some features may not function properly.

4. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your data with:

• Payment gateways (Razorpay, Paytm, etc.)

• Delivery and logistics partners

• Service providers assisting with marketing, website management, or analytics

• Government authorities, if required by law

All third-party partners are bound by strict confidentiality and data protection agreements.

5. Data Retention

We retain your personal data only for as long as necessary:

• To fulfill the purpose it was collected for

• To comply with legal obligations (tax, audit, fraud prevention)

• To resolve disputes or enforce agreements

6. Data Security Measures

We implement industry-standard practices to protect your personal data:

• Secure Socket Layer (SSL) encryption

• Firewalls and intrusion detection systems

• Regular security audits and vulnerability checks

• Access control and data minimization

Despite our best efforts, no method of transmission over the internet is 100% secure. We urge you to maintain the confidentiality of your account credentials.

7. Your Rights Under Indian Law

As a user, you have the right to:

• Access your personal information

• Correct or update your information

• Withdraw consent for marketing communication

• Request deletion of your data (subject to applicable law)

To exercise these rights, contact us at:
📧 contact@vishvprabhafoods.com

8. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect or store information from minors.

9. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with a revised “Effective Date.”

We encourage you to review this policy periodically to stay informed about how we are protecting your data.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

Vishvprabha Foods Pvt. Ltd.
Corporate Office: Block No. 501, Post Tornavera Village, Dharamour Road, Tal. Khergram, Navsari, Gujarat – 369040 – India
Email: contact@vishvprabhafoods.com
Phone: +918424801777